It Isn't the Science, It's the Service

Posted by Nikki Wardle on Nov 10, 2016 9:00:00 AM


Many pathologists and doctors who work with clinical pathology laboratories are very talented, educated professionals. However, with the recent Theranos lab closures, there are questions about why these labs are struggling and what you should look for in your next pathology partner to guarantee accuracy for your patients. The problem isn't science, but instead, the service that causes most labs to lose customers and causes doctors to change their providers.

Clinical Labs and the Direct Patient Care Model

Posted by Nikki Wardle on Nov 8, 2016 9:00:00 AM


For a long time, the healthcare model has been somewhat stagnant. Patients know what to expect, doctors and caregivers know what to expect, and insurance companies know what to expect. Unfortunately, what's expected on all sides is usually stress, frustration, and rising costs. That's not true with the Direct Patient Care Model, a new model of healthcare that is quickly gaining popularity--and it's all possible because DPC models allow for closer, stronger relationships with vendors like clinical laboratories.

Customer Service in Clinical Pathology Labs

Posted by Nikki Wardle on Nov 4, 2016 9:00:00 AM


Nowhere is customer service more important than in the medical industry. Anyone who has ever struggled with overcharges, unanswered questions, and overall frustration from an outside healthcare organization can attest to this fact. Many independent clinical labs are known for their outstanding customer service, simply because they don't make you jump through all the hoops that hospitals and big labs do--but what defines this kind of exceptional customer service in the medical world?

Clinical Lab Tales: Electrolytes

Posted by Nikki Wardle on Oct 27, 2016 9:00:00 AM


Finding healthcare that is simultaneously affordable and high-quality is no easy task; however, with the right ally, this mission becomes entirely possible. Take, for example, those all-important clinical lab tests. They're a crucial part of keeping up with your health, but they can also be expensive--however, if you order these tests from an independent lab instead of a hospital, then your options open up like never before. The difference is that an independent clinical lab focuses on educating and protecting you. How? Well, it all starts by offering not just tests, but high-quality information that explains those tests (and why you need them).

Why Hospitals May Not Be Your First Choice

Posted by Nikki Wardle on Oct 25, 2016 9:00:00 AM


As a medical professional, you're viewed as an ally in healthcare. Patients rely on you to answer their questions, ease their concerns, solve their problems, and, most importantly, safeguard their health. It's a role you embrace. However, if you don't have a good ally--especially when it comes to clinical lab tests--then you can't hope to be a good ally to your own patients. Although hospitals may look, at first glance, like high-quality partners in healthcare, the truth is that tightening budgets are forcing many hospitals to outsource their labs, which means more hoops to jump through and even less reliable reporting. That's why doctors are turning to independent clinical pathology labs.

Hospital Labs vs. Private Labs: The Real Cost

Posted by Nikki Wardle on Oct 13, 2016 9:00:00 AM


The priority in any lab test is to offer accurate diagnoses--but the second priority is to provide these results at a fair and affordable price. Unfortunately, while their results are usually accurate, hospitals and other labs don't focus enough on that second priority. If you want precise and affordable lab tests, your best bet is to work with an independent clinical pathology lab.

Understanding Clinical Lab Screenings

Posted by Nikki Wardle on Oct 6, 2016 9:09:00 AM


Protecting your health is a multifaceted mission. You eat well, go to the gym, get plenty of rest--and while these are all crucial building-blocks, there's one missing piece: screenings. Screenings are like calling in a co-pilot to help you keep your quest for health on track, and because they're such important parts of protecting your health, our experts at our clinical pathology lab are here to explain how to understand screenings.

Decoding Clinical Lab Reports

Posted by Nikki Wardle on Oct 4, 2016 10:38:44 AM


Have you ever looked at a lab report and felt sort of like you were reading something written in a language you can't speak? There is a lot of information on a clinical lab report, and, at first glance, it's easy to be a bit confused (or a lot!). Today, our lab experts will help you decipher and understand all of this critical information.

Dermatopathology Update: Point-of-Care Tests

Posted by Nikki Wardle on Sep 29, 2016 9:00:00 AM


Although we live in a world where everything is expected to happen at hyper-speed, one thing we've had to compromise on for generations is medical tests. Waiting for results to come back from a clinical pathology lab could take anywhere from days to weeks--but luckily, that's no longer the case. Enter point-of-care tests in everything from routine blood work to dermatopathology tests; it's the next big thing in medical science.