Cole Diagnostics is proud to offer COVID-19 testing

Schedule an Appointment

You will be redirected to TestDirectly.com

1. Schedule an Appointment at TestDirectly

For timely processing of your test(s) and results, please register your account and enter all applicable patient history.

Once you're registered, you can create a linked profile for any additional family members sharing an email and then schedule your appointments

2. Attend Sample Collection

Attend your scheduled appointment for sample collection.

We offer both the COVID-19 PCR (molecular) and Rapid Antigen* (lateral flow) tests which require a nasal swab. We also offer COVID-19 Antibody (serological) testing which requires a blood draw.

*Subject to Availability of Limited Supply

3. Receive Results

After your test, you will receive a notification from TestDirectly.com when your results are ready to view and print—typically within 3 hours for the Rapid and between 24-72 hours for   all other tests.

Click HERE for a quick guide to help determine which COVID-19 Test you should select.  

 

Below are some details regarding common scenarios. Please read our Frequently Asked Questions before calling our lab. 

When to schedule a COVID-19 Test

YOU HAVE COVID-LIKE SYMPTOMS

If you are feeling any COVID-19 symptoms, as listed below, you should schedule a RT-PCR or Rapid Antigen test through our online system or by contacting our office. We now offer a Covid-Flu combo test which may be the best option for determining if your symptoms are caused by the Influenza A or B virus, versus COVID. Please refer to the FAQ's below for details on each test type. While you are symptomatic, it is especially important to remain isolated until you have the results of your test. If your symptoms are severe, such as difficulty breathing, contact your local emergency department right away.

 

A provider's order is not required, but if you do have one, please bring it with you, or have your provider fax the order to us. This will ensure that both you and your provider receive timely results. You may provide your insurance information when you schedule so that we can bill your insurance for you.

SYMPTOMS

Fever above 100.4°F

Cough

Shortness of Breath

Loss of Taste or Smell

Diarrhea

Nausea or Vomiting

Loss of Appetite

Fatigue

Headache

Chills

Muscle Pain

For a comprehensive list of symptoms, refer to the CDC's Symptoms of COVID-19.

EXPOSURE

 

If you have had exposure to someone who tested positive, you may be at risk for catching the illness. Close exposure typically means spending 15 minutes or more in close personal contact, or in an enclosed room with recirculating air, while the individual was symptomatic, or 2 days prior to the onset of symptoms (or 2 days prior to the positive test if the person did not have symptoms). Refer to the current CDC guidelines for isolation recommendations upon exposure. 

 

You can be tested as soon as you develop symptoms or within 3-5 days after your contact with the positive person. If it has been 2 weeks or more since you were around someone who had symptoms of COVID at the time of contact, and you do not have any symptoms currently, the antibody test may be the most informative test for you at this time. This will help to determine if you still have a low-grade infection or may have had a COVID infection with few or no symptoms.

TRAVEL

If you are required to show a negative COVID-19 test (nasal swab) in order to travel, we are able to help you. Most destinations require testing within 48-72 hours of your flight departure or arrival. Please research and determine your destination’s requirement before scheduling your test and notify us of your flight time when you arrive for your test. We strive to communicate results within 24-48 hours, though some delays may occur. We may require up to 72 hours (no turnaround times are guaranteed). Please reach out to us via our contact form on this site if you have questions about scheduling your test. 

DAY OF FLIGHT:

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

SCHEDULE TEST FOR:

Friday or Saturday

Saturday afternoon

Monday morning

Monday afternoon or Tuesday morning

Tuesday afternoon or Wednesday morning

Wednesday afternoon or Thursday morning

Thursday afternoon or Friday morning

The cost of the test will be due at the time of service.

SURGERY

Your surgeon will provide an order for your testing. You can schedule your testing appointment through our online portal. Please schedule your testing approximately 72 hours prior to your surgery. We will bill your insurance for the testing. 

YOU WERE SICK A WHILE AGO

 

If you were feeling sick with COVID-19 symptoms, but you were unable to get tested, you may opt to test for COVID-19 antibodies, which will determine whether your body has produced an immune response to the virus. Please review the FAQ's below for more information on antibody testing.

 

RETURN TO WORK

If you have been exposed to COVID or had symptoms and need a test to return to work, we can help you. Generally, most employers require the RT-PCR nasal swab test. Some employers may request this test even if you have not been sick or been exposed. You will be responsible for paying for this test at the time of service. 

 

EMPLOYERS

We offer customized COVID-19 testing programs to best suit your needs. Please refer to our Employer COVID-19 Testing Program page for further details.

 

General Test Information

COVID-19 Patient Testing Guide

Roche RT-PCR COVID-19 Patient Information Sheet

Roche RT-PCR COVID-Flu combo Patient Information Sheet

Quidel QuickVue Antigen Patient Information Sheet

Abbott IgM Antibody Patient Information Sheet

Abbott IgG Antibody Patient Information Sheet

 

Frequently Asked Questions

IS THE TEST FREE?

The cost for COVID testing is $99 for the RT-PCR, $50 for the Rapid Antigen, and $30-50 for the antibody test (depending on which you choose), due at time of service. If the test is medically necessary, your insurance may cover this cost. We can bill your insurance if you have symptoms, have had close personal contact to someone who has tested positive, or if the test is required for a surgical procedure. We also bill to the HRSA COVID-19 Uninsured Program for those who qualify.

 

WHAT IS THE DIFFERENCE BETWEEN THE RT-PCR, RAPID ANTIGEN, AND ANTIBODY TESTS? 

 

Click HERE to view our Quick Testing Guide to determine which test you should choose.


Both the RT-PCR and Rapid Antigen are nasal swab tests that look for the presence of the virus on the mucous membranes in your nose. A small, long swab is inserted about midway into your nose to catch those viral particles for testing.

The RT-PCR test involves a very specialized process to extract genetic material collected and then looks closely at that material to determine if virus is present. The two types of RT-PCR tests we offer are the SARS-CoV-2 (COVID-19) test, which is accepted by all countries and travel destinations as it is the most accurate, and the SARS-CoV-2/Influenza A/B combo test (COVID-Flu combo), which will determine if symptoms are caused by Influenza A or B, or by the COVID-19 virus. Both tests can detect virus within a small window, beginning 2 days prior to when you develop symptoms and lasting about 5-7 days past the first day of symptoms. Virus can also be detected even if you have no symptoms. Some people develop very mild cases of either illness and may not have symptoms or may think their symptoms are allergies or just general fatigue.

Both RT-PCR tests are analyzed on the molecular instrument, called the Roche Cobas®, which has received Emergency Use Authorization by the FDA. We typically communicate results within 24-48 hours but may require up to 72 hours (turnaround times are not guaranteed).


The Rapid Antigen test is a lateral flow immunoassay that allows for the rapid detection of the protein antigen collected from individuals within the first 5 days of symptoms. It has a 96.8% performance rate and is accepted by a few countries and travel destinations. A negative result on a patient with symptoms should be confirmed with a RT-PCR test (COVID or COVID-Flu combo) within 24-36 hours. Our lab uses the QuickVue SARS Antigen test made by Quidel, which has received Emergency Use Authorization by the FDA. 


The antibody tests are blood tests that are designed to look at your body’s reaction to the virus and may help determine if you have had the virus in the past, even if you did not realize you had it. Antibodies begin to develop about 5-7 days after exposure to the virus. First the IgM antibodies develop, often while you still have symptoms of the illness. If it has been more than 10 days since you were exposed, the IgM antibody test may be more accurate than the RT-PCR test. 


After about 14 days from exposure, IgG antibodies begin to develop. These antibodies may last from weeks to months after the illness, but every body is different in how long they are detected. In some cases, they may only last a few weeks, and in some cases much longer. Our lab uses the Abbott Architect analyzer to perform the IgM and IgG tests, and both have received Emergency Use Authorization from the FDA. 


If you received the COVID-19 vaccine, you may consider requesting both the IgG Spike protein test, which generally detects antibodies developed per both natural infection and/or the vaccine, and the IgG Nucleocapsid test, which generally detects antibodies that develop only after after a natural infection.

 

HOW SOON WILL I HAVE A RESULT? 

The Rapid Antigen is typically resulted within 3 hours. We strive to communicate results on the RT-PCR and antibody tests within 24-48 hours, though some delays may occur and we may require up to 72 hours (no turnaround times are guaranteed). You will receive a text or email notice via TestDirectly when results are completed. We will also notify your health care provider if you provide that information (in writing). 

 

Some situations are beyond our control. For example, based on massive national and world-wide demand for supplies, it is possible that we could run out of essential supplies and cannot perform the test. Our team is working hard to make sure we have ample supplies on hand and that we’re buying well in advance of our needs. It is also possible that the demand for testing will exceed our daily staff and instrument capacity. We are anticipating this by being selective about how much testing we accept and also training more staff in our lab to provide accurate and timely results.

 

WHAT SHOULD I DO IF MY RT-PCR OR RAPID ANTIGEN TEST IS POSITIVE? 

If you have a positive RT-PCR or Rapid Ag test, you should refer to the current CDC recommendations for isolation recommendations. If your symptoms are severe, such as difficulty breathing, severe chest pain, or extreme headaches, you should contact your emergency room or urgent care immediately for instructions. Our lab does not offer medical advice or prescriptions. You should also inform any close contacts you had within 2 days prior to symptom onset (or the positive test if you have not had symptoms) so they can follow the current CDC exposure guidelines

 

WHAT SHOULD I DO IF MY ANTIBODY TEST IS POSITIVE?

If your IgM antibody test is positive, and you have not had a RT-PCR test, you should schedule a RT-PCR test. If you have a positive IgM test and a negative RT-PCR test, you may still be contagious, particularly if you have any symptoms. Please refer to current CDC recommendations. Repeat antibody testing 10-14 days later may be informative. 

 

WHAT IF MY TEST IS NEGATIVE, BUT I HAVE SYMPTOMS?

Many other illnesses cause similar symptoms to COVID. You may have Influenza, Strep, a common cold, or allergies. You can ask your provider to evaluate you for these other conditions. We now offer a COVID-Influenza A/B combo test by RT-PCR, which may be the best option for determining which virus you may have.

If your Rapid Antigen test is negative, but you have symptoms you should confirm with a RT-PCR test within 24-36 hours. If your RT-PCR is negative, but symptoms persist, you should consider testing again, with a RT-PCR and/or antibody test, within 2-5 days. In some instances, the RT-PCR or Rapid Antigen test may be negative the first time, and then positive 3-5 days later.